Endless contracts lapsing and relapsing into each other aimed at making you feel dispensable with no hope for permanent employment which means you don't have any pension plan, access to mortgage or fair credit terms from financial institutions. Huge Salary, health care and benefits discrepancies for people in the same skillset, every man for himself and God for us all mindset from the management. No work life balance, demotivative meetings and talks towards the end of year, unfair quality assessments and systems intentionally broken down to ensure you don't meet the KPI's and you don't get your fair bonus despite the company posting huge profits. Not enough employees to cater for huge call volumes. Unfair pricing of products and services aimed at raking in profits to please faceless investors and directors in a cartel like setup with frontline employees bearing the brunt. The company has mastered the art of doing just enough to meet employee labour laws and capitalising on the general desperation for employment in the country.